Limited Warranty

Coverage by Product Category

Coverage Period	Products Covered
Lifetime	Aluminum, stainless steel, and solid brass corner guards, flat stock, and end caps — covering the metallic substrate against defects in material and workmanship for the lifetime of the building in which the product is installed. Coverage applies regardless of whether the product was ordered with self-stick tape; see “Self-Stick Tape” below.
10 Years	Rigid vinyl (PVC) and high-impact plastic corner guards and wall protection components, against defects in material and workmanship and against color fade beyond industry-standard tolerances when used in indoor applications.
5 Years	Rubber bumper guards, heavy-duty rubber corner guards, painted or powder-coated finishes on metallic substrates, and impact-rated composite products, against defects in material and workmanship.

Self-Stick Tape

This section applies to every product ordered with self-stick tape, including metal, vinyl, and rubber products. Products ordered with self-stick tape are covered under this Limited Warranty according to the product's material category and any applicable manufacturer warranty. For aluminum, stainless steel, and solid brass, that means Lifetime coverage of the metallic substrate against defects in material and workmanship.

The self-stick tape itself is not a warrantied component. Tape is offered as an installation convenience, and its long-term hold depends on factors outside our control, including wall surface, paint condition, cleanliness, temperature, humidity, and the amount of impact the product receives. We cannot guarantee that tape will perform as well as mechanical fasteners through pre-drilled holes or a full bed of construction adhesive. Loosening, shifting, or detachment of a product installed with self-stick tape is not a warranty defect, and neither is any damage to the wall or product that results.

For high-traffic areas, heavy impact, or permanent installations, we recommend pre-drilled holes with fasteners or construction adhesive, alone or together with the tape. Contact us at (800) 516-4036 or sales@TheCornerGuardStore.com if you'd like help choosing a mounting method.

Manufacturer Coverage Alignment

For products manufactured by a third party, our coverage runs concurrently with, and does not exceed, the manufacturer's own published warranty. Where the manufacturer provides a shorter period than the tier above, the manufacturer's warranty governs. Where the manufacturer provides a longer period, the manufacturer's warranty governs and we will process the claim with the manufacturer. The current published terms for our major manufacturers are:

Manufacturer	Warranty Terms
InPro Corporation (IPC)	Limited Lifetime against defects in material and workmanship, across the IPC Door and Wall Protection product line (including stainless steel, rigid vinyl, flexible vinyl, high-impact vinyl, and heavy-duty rubber corner guards). Products must be installed in an interior climate-controlled environment.
Construction Specialties (CS Group) — Acrovyn®	Limited Lifetime against defects in material and workmanship when installed using CS System Accessories and Assemblies (CS-supplied adhesives, primer, trims, caulk, fasteners, and brackets). When installed without CS System Accessories and Assemblies, coverage is 5 years on material defects.
Pawling Corporation	5 years from date of shipment against defects in materials under proper use and service. This applies to all Pawling-branded corner guards, wall guards, handrails, and related wall protection products.
Other manufacturers	Coverage matches the manufacturer's published warranty for their products. Warranty documents from specific manufacturers are available on request.

For corner guards, flat stock, and end caps manufactured by or for TheCornerGuardStore (aluminum, stainless steel, brass), coverage follows the product-category tiers above and is not subject to a third-party manufacturer warranty.

What We'll Do

If a covered product fails to meet this warranty, we will, at our option, replace the defective product at no charge. Replacement includes standard ground shipping within the United States and Canada. We will not be responsible for:

• Labor or installation costs for removing the original product or installing the replacement
• Costs to access the product (for example, scaffolding, lift equipment, or demolition of adjacent finishes)
• Any incidental, consequential, or indirect damages of any kind

What's Not Covered

This warranty does not cover damage or failure caused by:

• Impact exceeding the product's published design criteria, vandalism, or abuse
• Installation that does not follow our recommended instructions or the manufacturer's instructions, including use of fasteners, adhesives, or substrates other than those specified
• Modification or alteration of the product after purchase
• Exposure to chemicals, cleaners, or environmental conditions outside the product's rated application (for example, using an interior-rated product outdoors, or exposure to solvents, acids, or abrasive cleaners)
• Installation in an environment outside the manufacturer's specified temperature and humidity range
• UV degradation or color fade on products not rated for direct sunlight
• Normal wear, scratches, scuffs, dents, and cosmetic changes consistent with ordinary use
• Natural patina or tarnish on uncoated brass
• Self-stick tape and its adhesive bond, including loosening, shifting, or detachment of a product installed with self-stick tape, and any resulting damage
• Failure of the substrate to which a self-adhesive product was applied (for example, paint delamination, drywall damage, or dust contamination preventing adhesion)
• Products that have been discontinued by the manufacturer
• Products used for purposes other than their intended application
• Accidents, acts of God, and other occurrences beyond our or the manufacturer's control, including fire, flood, and civil unrest

How to File a Claim

To file a warranty claim, please email sales@TheCornerGuardStore.com or use our Contact Us page, and include:

• Your order number or a copy of your invoice
• The product SKU and quantity affected
• A description of the defect or failure
• Clear photos showing the defect and the installation context
• Installation date and a brief description of the installation method (fasteners and/or adhesive used)

We will acknowledge your claim within three business days and work to resolve it promptly. In most cases we can assess a claim from photos and documentation; in some cases we may request that the product (or a sample) be returned for inspection, or that the manufacturer's field representative examine the installation.

Definitions

• Lifetime means the usable life of the building in which the product is installed, subject to the exclusions and conditions of this warranty.
• Original purchaser means the person or entity that purchased the product directly from TheCornerGuardStore.com. This warranty is not transferable to subsequent owners or tenants.
• Properly installed means installed using the fasteners, adhesives, substrates, and methods specified in the product's installation instructions, or, where those instructions are silent, using methods consistent with generally accepted construction practice.
• Self-stick tape means any pressure-sensitive adhesive tape applied to a product at the factory or supplied with it for mounting.
• CS System Accessories and Assemblies means CS-supplied adhesives, primer, trims, caulk, fasteners, and brackets required for Acrovyn's full Limited Lifetime coverage per Construction Specialties' warranty terms.

Limitation of Liability

To the extent permitted by law, this warranty is in lieu of all other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. Our liability under this limited warranty is limited to replacement of the defective product as set forth above and does not include any responsibility for incidental or consequential damages of any kind. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Orders Placed Before September 30, 2026

If you purchased a product from TheCornerGuardStore.com before September 30, 2026, the warranty terms in effect on the date of your purchase continue to apply to that order. This revised policy applies only to orders placed on or after September 30, 2026. Copies of prior versions of this warranty are available on request.